Refund Policy

At Destiniva Travel Services Pvt Ltd ("Destiniva"), we strive to provide our customers with exceptional service and unforgettable travel experiences. We understand that circumstances may arise that require changes to your travel plans. Please review our refund policy below for information on refunds and cancellations:

Flight Bookings:

• Refund policies for flight bookings vary depending on the airline's policies and fare rules.
• Please refer to the specific airline's terms and conditions for information on cancellation fees, refund eligibility, and refund processing times.
• Destiniva is not responsible for any changes to refund policies made by the airline.

Hotel Bookings:

• Refund policies for hotel bookings vary depending on the hotel's policies and the type of rate selected at the time of booking.
• Non-refundable rates typically do not qualify for a refund, while flexible rates may allow for cancellations with a full or partial refund, subject to the hotel's cancellation policy.
• Please review the hotel's terms and conditions for detailed information on cancellation fees, refund eligibility, and refund processing times.

Tour and Activity Bookings:

• Refund policies for tour and activity bookings vary depending on the tour operator's policies.
• Some tours and activities may offer full or partial refunds for cancellations made within a certain timeframe, while others may have non-refundable booking fees.
• Please review the tour or activity provider's terms and conditions for detailed information on cancellation fees, refund eligibility, and refund processing times.

Refund Processing:

• If you are eligible for a refund according to the terms and conditions of the respective travel supplier, refunds will be processed to the original payment method used for the booking.
• Processing times for refunds may vary depending on the payment method and the policies of the respective travel supplier.
• Destiniva is not responsible for any delays in refund processing by third-party travel suppliers.